Hello to all our patients – Here is Thorpe Surgery weekly statistics for your information.
Date: From 20th December 2021 to 26th December 2021 (Monday to Sunday)
Figures may vary due to annual leave and or staff sickness/public holidays
Patient Appointments
- Booked patient appointments (urgent and routine) – seen face to face either by a GP or Advanced Nurse Practitioner or Paramedic – 222
- Booked patient appointments (urgent and routine) – seen face to face either by a Practice Nurse or Healthcare Assistant – 153
- Face to Face appointments not attended (DNA’s) – 7
Telephone
- Messages left on Dispensary answer machine – 320
- Outgoing calls made by Dispensary – 34
- Incoming calls answered by Dispensary – 45
- Telephone calls answered by Reception team – 679
Prescription issues
- Paper prescriptions issued – 102
- Acute, repeat, automatics, repeat dispensing issued – 1,219
Laboratory
- Laboratory results assessed – 382
Regards – Jayne, Practice Manager