Hello to all our patients – Here is Thorpe Surgery weekly statistics for your information; Date: From 8th November 2021 to 14th November 2021 (Monday to Sunday).
Figures may vary slightly due to annual leave and or staff sickness/school holidays.
Patient Appointments
- Booked patient appointments (urgent and routine) – seen face to face either by a GP or Advanced Nurse Practitioner or Paramedic – 209
- Booked patient appointments (urgent and routine) – seen face to face either by a Practice Nurse or Healthcare Assistant – 243
- Face to Face appointments not attended (DNA’s) – 23
Telephone
- Telephone Messages left on Dispensary answer machine – 451
- Outgoing calls made by Dispensary – 30
- Incoming calls answered by Dispensary – 45
- Telephone calls answered by Reception team – 1,119
Prescription issues
- Paper prescriptions issued – 164
- Acute, repeat, automatics, repeat dispensing issued – 1,414
Laboratory
- Laboratory results assessed – 300
Polite reminder regarding face masks – Please remember that in a clinical setting, can I ask all our patients that are entering Thorpe and Kirby Surgery to wear a face mask. We have vulnerable staff and patients that we have to protect.
Thank you for your co-operation. I hope you find this useful, keep well – Jayne, Practice Manager