Hello to all our patients – I hope you are all well. Here is Thorpe Surgery weekly statistics for your information;
Date: From 2nd August 2021 to 8th August 2021 (Monday to Sunday)
Figures may vary slightly due to annual leave and /or staff sickness/school holidays
Patient Appointments
Booked patient appointments (urgent and routine) – seen face to face – 322
Face to Face appointments not attended (DNA’s) – 13
Telephony
Messages left on Dispensary answer machine – 468
Outgoing calls made by Dispensary – 41
Telephone calls answered by Reception team – 1087
Prescription issues
Paper prescriptions issued – 120
Acute, repeat, automatics, repeat dispensing issued – 989
Laboratory
Laboratory results assessed – 243
I hope you find this useful, keep well – Jayne, Practice Manager