Thorpe Surgery weekly statistics – 26th July 2021 to 1st August 2021

Hello to all our patients – I hope you are all well.  Here is Thorpe Surgery weekly statistics for your information:

Figures may vary slightly due to annual leave and/or staff sickness/school holidays.

Patient Appointments

  • Booked patient appointments (urgent and routine) – seen face to face – 424
  • Face to Face appointments not attended (DNA’s) – 22

Telephony

  • Messages left on Dispensary answer machine – 465
  • Outgoing calls made by Dispensary – 46
  • Telephone calls answered by Reception team – 1142

Prescription issues

  • Paper prescriptions issued – 127
  • Acute, repeat, automatics, repeat dispensing issued – 1054

Laboratory

  • Laboratory results assessed – 332

I hope you find this useful, keep well – Jayne, Practice Manager