Hello to all our patients – I hope you are all well. Below is Thorpe Surgery weekly statistics for your information;
Figures may vary slightly due to annual leave and /or staff sickness/school holidays.
Patient Appointments
- Booked patient appointments (urgent and routine) – seen face to face – 277
- Face to Face appointments not attended (DNA’s) – 11
Telephony
- Messages left on Dispensary answer machine – 565
- Outgoing calls made by Dispensary – 42
- Telephone calls answered by Reception team – 996
Prescription Issues
- Paper prescriptions issued – 120
- Acute, repeat, automatics, repeat dispensing issued – 943
Laboratory
- Laboratory results assessed – 276
I hope you find this useful, keep well – Jayne, Practice Manager.