Hello to all our patients – Here is Thorpe Surgery weekly statistics for your information;
Figures may vary slightly due to annual leave and /or staff sickness
Patient Appointments
- Booked patient appointments (urgent and routine) – seen face to face – 323
- Face to Face appointments not attended (DNA’s) – 15
Telephone
- Messages left on Dispensary answer machine – 451
- Telephone calls answered by Reception team – 1410
Prescription issues
- Paper prescriptions issued – 149
- Acute, repeat, automatics, repeat dispensing issued – 1046
Laboratory
- Laboratory results assessed – 556
I hope you find this useful, keep well – Jayne, Practice Manager