Hello to all our patients – I have been on annual leave so hence there has been no weekly update of late.
Here is Thorpe Surgery weekly statistics for your information;
Figures may vary slightly due to annual leave and /or staff sickness/school holidays
Patient Appointments
- Booked patient appointments (urgent and routine) – seen face to face – 398
- Face to Face appointments not attended (DNAs) – 16
Telephony
- Messages left on Dispensary answer machine – 481
- Outgoing calls made by Dispensary – 64
- Telephone calls answered by Reception team – 1040
Prescription issues
- Paper prescriptions issued – 139
- Acute, repeat, automatics, repeat dispensing issued – 1044
Laboratory
- Laboratory results assessed – 283
I hope you find this useful, keep well – Jayne, Practice Manager